Commercial roof inspections, explained

Find the wet insulation before you pay to replace a whole roof

A thermal survey of the roof after dark, with suspected wet areas marked on the membrane, checked on the roof and drawn on a moisture map you can price work from.

Book a moisture surveySee what is included

A rooftop and its equipment, photographed in black and white

What is included

A scan of the roof after dark

The roof is scanned once the sun is off it and the assembly is giving heat back, which is the window where wet material separates itself from dry.

Suspect areas marked on the roof

Anomalies are outlined on the membrane itself, so a contractor can find them in daylight without reading a drawing.

Readings checked on the spot

A sample of the marked areas is confirmed with a meter or a core sample, with your approval, because an image on its own is a suspicion.

A moisture map on a plan

The suspected wet areas drawn to scale on a roof plan with their boundaries, which is what a tear off and replacement scope is priced from.

Thermal and daylight images paired

Each thermal image is matched with a normal photograph of the same place, so anyone reading the report can see what they are looking at.

The conditions on the night written down

Weather, surface state and anything that limited the scan, including areas that had to be left out. A survey without its conditions cannot be judged.

How it works

  1. Tell us what the survey has to settle

    Whether a roof can be recovered, how much of it is wet, where a known leak has spread, or what a buyer is taking on.

  2. We check the roof suits a scan

    Surface type, cover, drainage and the forecast. Some roofs cannot be read reliably with a thermal camera, and we say that before you book.

  3. We scan the roof

    Walked passes across the field after dark, working section by section, with anomalies outlined as they are found.

  4. We verify what the camera saw

    Meter readings or cores at a sample of the marked areas, patched afterwards, to establish that the pattern really is water.

  5. You get the map and the report

    The drawing, the paired images, the verification results and a plain statement of what the survey does and does not establish.

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What decides the price

Roof area
A scan is walked in passes, so area sets the time on the roof and the size of the drawing afterwards.
Surface and cover
Gravel, ballast, heavy coatings and some assemblies make thermal readings unreliable or impossible, and the alternative method costs differently.
Night access
Getting onto a roof after dark needs lighting, security arrangements and often somebody from the building present.
Verification
Meter readings, probes and core samples are quoted separately. The number of them depends on how many distinct areas the scan finds.
Weather risk
A survey aborted on the night because the roof is wet or the sky closed in needs a second window, and a site with few suitable nights is harder to schedule.
Mapping
If no roof plan exists, one has to be measured and drawn before wet areas can be outlined on it.

We price the job after we know these. We do not publish a rate that ignores them, because it would be wrong for most buildings.

What a thermal scan actually detects

An infrared roof inspection detects heat, and infers water from it. Materials that hold moisture store more heat during the day and give it back more slowly after dark, so once the sun is off the roof the wet areas stay warm while everything around them cools. The camera records that difference. Nothing in the process sees water directly.

That inference is reliable enough to spend money on, provided the conditions are right and the findings are checked. It is also why the survey report spends as much space on the conditions as on the findings. A scan run on the wrong night in the wrong weather can produce an image that looks authoritative and means very little.

What the conditions have to be

The roof needs a day of sun to charge it and a clear window after sunset while it releases that heat. The surface has to be dry, so a scan does not happen after rain until the membrane has dried out, and it does not happen with standing water on the roof. Wind works against the method by carrying heat away from wet and dry areas alike.

Those requirements make scheduling the hardest part of the job. A survey is booked to a window rather than a date, and it can be called off on the evening. We would rather move it than scan a roof that will not read properly.

What it cannot tell you

It cannot date the water. An area that is saturated now gives no indication of whether it arrived last month or three winters ago, and the same image looks identical for an active leak and one that was repaired last year.

It cannot assess the deck. Whatever is happening to steel or timber under wet insulation stays hidden until something opens the roof.

It cannot tell you how much life the membrane has left. That is a question about the surface, the details and the workmanship, and it belongs to a walked inspection.

What the survey gives you is a measured answer to one question that is otherwise pure guesswork: how much of the roof is wet, and where. That question decides between repair, recovery and replacement, and it is usually the largest number in the decision.

Common questions

Does a thermal scan show where the leak gets in?

No, and this is the most common misunderstanding about the method. A scan finds where water is sitting inside the assembly, and water does not sit where it entered.

  • It comes through an opening, then spreads through insulation joints and along the deck
  • It collects wherever the fall and the layout take it
  • A wet area can extend well beyond its source
  • The source can be a small hole at the edge of the patch, or outside it
  • What you get is the shape of the problem and where to start looking

Knowing a defined area is saturated tells you how much material has to come out, which is the expensive part of the answer. Finding the entry point then means inspecting details in and around that area, sometimes water testing them one at a time.

How do you know the camera is reading water and not something else?

We do not, until it is checked, which is why verification is part of the job rather than an extra.

  • A thermal camera records surface temperature, not moisture
  • Thicker insulation, an old repair or a change in the deck can read the same
  • So can a duct below, a dark stain, or a section shaded in the afternoon
  • Wet areas tend to have soft irregular boundaries where water would travel
  • Construction differences tend to follow straight lines and repeat

Experience filters most of it out, but experience is still an opinion. We sample the marked areas and check them physically, with a moisture meter or by cutting a small core and looking at the insulation. If the cores come out dry, the map is wrong and we say so.

Will wet insulation always show up on a scan?

No. A survey can miss water, and you should know the ways before you rely on one.

  • The method needs the roof to take heat by day and release it after dark
  • A cloudy day, or a scan run too early or late in the cooling, weakens it
  • Wind strips heat evenly, and rain leaves the whole roof reading the same
  • Gravel and ballast hold their own heat and hide what is underneath
  • Thick coatings and some assemblies flatten the difference the camera relies on

Water sitting directly on the deck under a vapor barrier may never reach the surface thermally at all. Where we think a roof will not read reliably, we say so and suggest a different method rather than selling a scan that produces a clean image and false reassurance.

If the survey finds wet areas, does the whole roof have to come off?

Usually not, and avoiding exactly that outcome is the common reason for commissioning a survey.

  • Wet insulation does not dry out under a membrane, and it spreads
  • It has to come out eventually, but removal is by area, not by building
  • Scattered patches across a minority of the roof describe a repair job
  • Cut out those areas, replace the insulation, patch the membrane, keep the rest
  • Wet areas joined up across most of the field describe a replacement

The map also decides whether a restoration coating makes sense, because coating over wet insulation seals the water in and buys nothing. What the scan cannot settle is the deck: corrosion or rot below the insulation takes cores and sometimes a look from inside.

What happens to the marks you put on the roof?

They are made with a marker intended for the job and they weather off over time.

  • The marks let whoever does the work find the areas in daylight
  • The permanent record is the map, not the paint
  • We photograph every marked area on the night, and by day where the schedule allows
  • The boundaries survive after the marks have faded
  • If a decision takes months, the drawing is measured rather than sketched

Raise one point with your contractor before work starts. A marked boundary is where the wet material was found, and cutting usually goes a little beyond it into sound material, because the edge of a wet area is a gradient rather than a line.

Read more on this

  • Inspection companies

    How roof inspection companies differ: contractors, inspection firms, national networks and engineers, what each is good at and which suits your decision.

  • Free inspections

    What a free roof inspection includes, who pays for it, how it differs from a paid condition survey and when each one is the right thing to ask for.

  • Leak inspection

    How a roof leak inspection works: reading the stain inside, mapping candidate details, water testing, infrared and what the report has to say to be useful.

  • Moisture survey

    How a roof moisture survey works: thermal, capacitance and nuclear methods, what core samples confirm, and how a moisture map is used to price work.

  • Forensic inspection

    What a forensic roof inspection is, how cause is established, where destructive testing fits, and what separates a forensic report from a condition survey.

  • Infrared scan checklist

    What has to be true for an infrared roof scan to work, what the survey should produce, and how to read a thermal result without overstating it.

All resources

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